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Customer support & Complaints
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We aim to deal with all your complaints promptly. On this page you will find details
of our complaints procedures and our customer service contact details.
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We will start to deal with your complaints as soon as we receive them. You can contact
our complaints department directly by e-mail at
complaints@acelogic.com.
Alternatively you can write to us at the following address.
Acelogic Computing Limited.
Pilgrims House,
Martin,
Hampshire SP6 3LA
United Kingdom
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We will acknowledge your complaint within 5 working days and provide a likely timescale
for resolving the dispute and keep you informed about the progress of your complaint.
Please include as much information as possible with your complaint, so that we know
which services we need to improve. All our services are checked regularly to make sure
that, they are working well and getting better.
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All your complaints will be kept confidential and dealt with fairly, effectively
and promptly in accordance with our Terms & Conditions.
We welcome your complaints, because we value your custom and we are constantly
trying to improve our services.
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